We offer support to elderly people in need of help in day-to-day-life at home or in home care or to those considering to move to a retirement home or sheltered housing accommodation. Our services cover each type of living situation. Our comprehensive support network allows to adjust the level of care to advancing age and changing health situation.
In the field of care for the elderly, we deal regularly with people needing support who are no longer capable of understanding or insisting on their rights. This makes it all the more important that those involved and their relatives are able to fully rely on us and on the quality of the services we offer.
The quality of our homes and services is regularly put to the test. As a provider, we offer the assurance of combined internal quality management, voluntarily obtained quality seals and audits within the framework of mandatory visits from the Care Home Regulatory Authorities and the Medical Service of the Health Insurance Fund (MDK). The internal perspective and regulatory inspection from external bodies go hand in hand to examine different aspects of the quality (of life) we offer.
The issue of quality has many facets. These include good nursing and medical provision as well as social and cultural aspects and the personal attention and commitment of our support and nursing staff.
A "Memorandum of Quality" has been set up for its key area of residential care homes by the Wohlfahrtswerk Foundation together with home advisory boards, volunteers and staff to define what actually comprises "good care". In keeping with our memorandum, we encourage employees to weigh between what has been prescribed and what will actually benefit a person - and in case of doubt to give priority to personal wishes.
Download our Memorandum of Quality (in German)
Read more (in German) about care for the elderly at the Wohlfahrtswerk
